Privacy
Privacy policy
We collect what we need to answer you and to run the site, we do not sell it, and no patient data touches this website.
1
What we collect
What you give us
- Your name and email address, when you ask us for the research paper or get in touch
- Anything you choose to tell us about your practice when you enquire, such as its name, specialty or size
What is collected automatically
- Pages visited, time on page, clicks and the path you took through the site
- Browser and device information, including browser type, operating system, screen size and language
- How you arrived here, such as a search engine, an advertisement or a link someone sent you
- Your IP address, which gives an approximate location
- Session recordings, meaning a replay of mouse movement, scrolling and clicks on a page, used to find what is confusing on the site
- Cookies and similar technologies that support the above
What we never collect here
- No protected health information, and no patient data of any kind. This is a business website. It has no connection to any EHR, patient portal or health record system, and nothing on it is a clinical tool.
2
How we use it
- To send you the research paper or any other document you asked for
- To answer your enquiry and arrange a call
- To send you occasional email about our work, only if you asked for it
- To understand how the site is used so we can improve it
- To find and fix technical faults
- To meet our legal obligations
3
If you give us your email address we use it to send what you asked for, and to send occasional updates about our work if you opted into those.
Your address is held in a third-party email platform that processes it on our behalf and is contractually restricted to that purpose. Every email we send carries an unsubscribe link, and unsubscribing takes effect immediately.
4
Who else sees it
We do not sell, rent or trade personal information. We share it only with the service providers who run this site on our behalf, such as hosting, analytics and email delivery, each under an agreement restricting them to that work.
Beyond that, we would disclose information only where the law requires it, where a business is transferred and the obligations transfer with it, or where you have asked us to.
5
Cookies and analytics
We use Google Analytics to see which pages get read and where people arrive from. It sets cookies to do that. We do not record your screen or replay your session, we do not use this for advertising, and we do not use it to follow you around other websites.
Your browser settings let you manage or block cookies. Blocking them will not stop you using anything here.
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How long we keep it
- Email subscribers, until you unsubscribe
- Enquiries and contact form submissions, up to 24 months
- Analytics data, according to the provider default, typically 14 to 26 months
- Server logs, typically 30 to 90 days
7
Your rights
If you are a California resident, the California Consumer Privacy Act gives you the right to know what personal information we hold about you, the right to have it deleted, and the right not to be treated differently for asking.
To exercise any of these, email us at the address below and we will action it.
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Security
The site is served over HTTPS and we take reasonable measures to protect what we hold. No transmission over the internet is completely secure, and we will not pretend otherwise.
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Contact
Practice Flow, [email protected]
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Changes
We update this policy when what we do changes. The date at the top of the page tells you when it last changed, and continuing to use the site after that constitutes acceptance of the current version.